Privacy policy

Last update: 27 august at 22:00, 2020

Please read this Privacy Policy carefully before using https://up-x.live.

We provide access to various games on our platform. By using our services, you trust us with your information. We understand that this is a big responsibility and we make every effort to protect your data and enable you to manage it.

This Privacy Policy describes what information we collect, for what purpose and how you can update, delete your data and manage it.

Information we collect

The types of personal information we collect:

  • name, nickname;
  • e-mail address;
  • phone number;
  • IP-address, browser, OS;
  • numbers of wallets from which there were deposits and withdrawals;
  • if you create an account through social network (Vkontakte, Facebook, Яндекс, Google, Steam, Twitch, Mail.ru, Reddit, Odnoklassniki) we will store your name, profile photo, link to the page on social networks.

How we use information received from players

By becoming a player or otherwise providing UP-X with personal information, you agree that we collect and use your personal information to provide the services.

You agree to provide a telephone number and / or email address to a third party for marketing purposes.

You agree to provide the game ID, your player’s name, bet, winning odds and winnings for publication on our social networks.

You agree that we have the right to disclose your personal information, but only for the purpose and in cases where such a requirement has been put forward by government bodies, in the manner prescribed by applicable law.

We receive information from the player so that the player can:

  • use our services, in particular, play games and place bets;
  • subscribe to the weekly newsletter;
  • create, manage, close an account.

In the profile settings on our website, a player can:

  • change nickname display on site;
  • change interface settings, including sound accompaniment and time zone settings.

We receive information from the player so that we can:

  • identify you as the player for safety and compliance with our legal obligations;
  • maintain the player account;
  • check the accuracy of the information provided by the player;
  • receive questions and comments from the player in order to respond to them and improve our services;
  • periodically send written messages about important changes in the service, technical update issues, etc;
  • study the suspicion of illegal, fraudulent activities related to our services;
  • report to the regulatory authorities on the commission of crimes or suspected crimes, including money laundering or fraud;
  • increase the safety and reliability of our service;
  • perform other tasks that are necessary to fulfill contractual obligations to the player.

Marketing

From time to time, we may use your personal information to inform you about our products or services, or about promotions that, in our opinion, may be interesting or useful to you. We can do this by email, SMS or phone or mail. If you no longer want to receive marketing or promotional materials from UP-X in general, or in any specific form, you can contact our support team at any time with your request. We will respond and perform your request as soon as this will be possible.

Access to personal information

You can access the personal information collected by UP-X in your profile on the website or by contacting our support team by corresponding request.

We will provide you with access to your personal information as necessary, if possible, and within a reasonable period of time. If we deny access for such reasons, we will notify you in writing of the denial, the reasons and complaint mechanisms that are available to you.

Information management

We will take all reasonable measures to ensure the safety of the collected, used or disclosed personal information about the player.

Access to such information can only be authorized persons.

UP-X will destroy the personal information that we own after it is no longer needed to use, store, or disclose it, but not sooner than 5 years after its use.

Security

You guarantee that you use all possible methods to preserve the information that you transmit to us.

You are responsible for the security and access to your own computer, mobile device or any other device used to access the site.

You are solely responsible for maintaining the confidentiality of your username, password, and any other account information.

We will take all reasonable steps to protect your personal information from unauthorized use, loss and unauthorized access, alteration and disclosure, including using password-protected systems, databases and Secure Socket Layer (SSL) technology.

UP-X employees, agents and contractors are required to maintain the confidentiality of player personal information.

Changes to this policy

We change this Privacy Policy from time to time, but do not limit your rights described in it without your explicit consent. We always indicate the date of publication of the latest changes.

Complaints and applicable law

In case of disputes and disagreements, our decision is final and you fully agree with him. All disputes and disagreements arising out of or in connection with this policy are resolved through negotiations. If it is not possible to reach an agreement through negotiations, disputes, disagreements and claims arising from this policy shall be resolved in accordance with the applicable laws of the Netherlands Antilles.

If you have any questions, requests for access, or complaints related to the processing, you can contact our support team with corresponding request.